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WIN10无法登陆,闪退
mxtdom#5180
mxtdom
WIN10,5月左右的版本还能玩的吧,后来长时间不玩,更新后就打不开了。

目前尝试过的方法,别公式化叫我再去做了:

1.修复/重装
2.修改ini文件
3.更新驱动
4.安全软件
5.32位启动
6.DEP
7.游戏设置
8.修改快捷方式启动参数/管理员启动

建议我重做系统也免了

就想知道下那么多反馈WIN10出问题的用户(可能WIN10期间升级了一次导致的?),到底有没有稍微有点技术含量的解决方案



贴一下DEBUG吧,精简了一些时间和支持分辨率列表

User defined symbols path: H:\BlizzardGames\Diablo3\x64
Diablo III Release (No Assertions) running under Windows 7-64 (Version 6.1.7600)
<BUILD>2.6.9.68722 (134040-1667380)</BUILD>
Cheats: DISABLED
CPU Vendor: GenuineIntel
CPU Details: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
CPU Processors: 1
CPU Cores: 8
CPU Threads: 16
32686.65 MB of total physical memory
OS Language: Chinese (Simplified)
Application Path: H:\BlizzardGames\Diablo3\x64\
--- OS memory stats -----
Virtual size: 5072.00 Mb
Total free: 134212656.00 Mb
Largest free block: 132223792.00 Mb
--- OS memory stats end-----
--- Main memory stats ---
XLocalHeap 000001DAC64304D0: Nodes used: 17, Memory used: 69742944/805306368, Wasted by nodes header: 576, Biggest contiguous free block: 735563424, Biggest contiguous allocated block: 67108864
XLocalHeap 000001DAD085F080: Nodes used: 146, Memory used: 28192/67108864, Wasted by nodes header: 4800, Biggest contiguous free block: 67079392, Biggest contiguous allocated block: 1024
--- Main memory stats end ---
----------------------------------------------

Command Line: -launch Online
Monitor BPP: 32
Lowest monitor BPP: 32
Clock freq = 10000000
Adjusted initial working directory: H:\BlizzardGames\Diablo3\x64
NGDP detected
WinSock started successfully!
Detecting first installed locale.
Detected: zhCN
Agent is successfully started or running already.
AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
Agent is not reporting speed - this is a problem.
Detecting installed locales:
    Found: zhCN
FileSystemGetLocale, AgentSettings: 0
Detecting first installed locale.
Detected: zhCN
ERROR: Falling back to first installed locale.
FileSystemGetLocale, returned locale: zhCN
SNOFilesInitialize('Data_D3', PC, zhCN)
Working Directory: H:\BlizzardGames\Diablo3
--- OS memory stats -----
Virtual size: 5118.00 Mb
Total free: 134212608.00 Mb
Largest free block: 132223792.00 Mb
--- OS memory stats end-----
--- Main memory stats ---
XLocalHeap 000001DAC64304D0: Nodes used: 221, Memory used: 141039936/805306368, Wasted by nodes header: 9952, Biggest contiguous free block: 663041600, Biggest contiguous allocated block: 67108864
XLocalHeap 000001DAD085F080: Nodes used: 286741, Memory used: 20620864/67108864, Wasted by nodes header: 9175808, Biggest contiguous free block: 46488000, Biggest contiguous allocated block: 1952
--- Main memory stats end ---
LocaleCoreData.mpq.hash = -687510449
SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
No NGDP Manifest key found for 'Data_D3\Locale\ruRU\declension.txt'
SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
No NGDP Manifest key found for 'Data_D3\PC\Misc\banned_names.txt'
SNOFileLoadTextFile: 'Data_D3\PC\Misc\zhCN_banned_names.txt'
No NGDP Manifest key found for 'Data_D3\PC\Misc\zhCN_banned_names.txt'
SNOFilesAsyncInitialize()
--- OS memory stats -----
Virtual size: 5119.00 Mb
Total free: 134212608.00 Mb
Largest free block: 132223792.00 Mb
--- OS memory stats end-----
--- Main memory stats ---
XLocalHeap 000001DAC64304D0: Nodes used: 223, Memory used: 141072800/805306368, Wasted by nodes header: 10048, Biggest contiguous free block: 663041600, Biggest contiguous allocated block: 67108864
XLocalHeap 000001DAD085F080: Nodes used: 286738, Memory used: 20621760/67108864, Wasted by nodes header: 9175840, Biggest contiguous free block: 46486560, Biggest contiguous allocated block: 1952
--- Main memory stats end ---
Found 205812 assets in the TOC!
ParseFileDataToKeyValues - uFileSize: 1399
Client SNOPackHash: 0xE472AB30
SNOPreload::InitializeForApp submit required SNOs in 710837us
SNOPreload::InitializeForApp in 4119131us
GamelessGameGlobalsInit()
CGameGlobalsInit()
CGameGlobals::Init()
Disabling loading screen for 31, 0
[Telemetry] (HTTP): You set 'maxConnections' of HttpRequestHandler to 1. More concurrency is recommended, especially when you want to use the flow control, it is better to set maxConnections at least two.
[Telemetry] (TELE): OS Architecture: amd64
[Telemetry] (TELE): OS Platform    : win
[Telemetry] (TELE): OS Name        : Windows 7 Ultimate
[Telemetry] (TELE): OS Version     : 10.0.7600
[Telemetry] (TELE): Host Name      : DESKTOP-6ODOH5S
>>> initializing Battle.net Game Service SDK v0.0.0 "98af98198c"/171 (May 14 2020 17:16:43) win32-x86_64-vc140-release
ERROR: AgentManagerImpl::SetSelectedRegion: Failed to set to cn.
Protocol Hash = 0x838FBF43
Build VersionEx: 2.6.9.68722 (134040-1667380)
Initializing graphics subsystem...
dpi = 96 96
sCreateD3DObject (debug: 0) - D3D11CreateDevice
sCreateD3DObject - D3D11CreateDevice - 0x0, feature level B000
sCreateD3DObject complete
*************
Device supports the following modes:
        800x600, 56 Hz, 32 bits, Format = 28
分辨率信息
        3840x2160, 59 Hz, 32 bits, Format = 28
End GetValidDisplayModes *************
Rejecting mode 1152x864, 32 bit
分辨率信息
Rejecting mode 3840x2160, 32 bit
*************
Device supports the following texture formats:
        Usage = 0, Format = 0
        Usage = 1, Format = 0
        Usage = 0, Format = 9
        Usage = 0, Format = 10
        Usage = 0, Format = 11
        Usage = 0, Format = 12
        Usage = 0, Format = 24
        Usage = 1, Format = 24
        Usage = 1, Format = 25
        Usage = 1, Format = 26
        Usage = 2, Format = 30
        Usage = 2, Format = 31
        Usage = 2, Format = 34
        Usage = 0, Format = 43
*************
--- OS memory stats -----
Virtual size: 5390.00 Mb
Total free: 134212336.00 Mb
Largest free block: 132223752.00 Mb
--- OS memory stats end-----
--- Main memory stats ---
XLocalHeap 000001DAC64304D0: Nodes used: 1771, Memory used: 337120608/805306368, Wasted by nodes header: 77408, Biggest contiguous free block: 435990272, Biggest contiguous allocated block: 67108864
XLocalHeap 000001DAD085F080: Nodes used: 294501, Memory used: 21825280/67108864, Wasted by nodes header: 9425408, Biggest contiguous free block: 45283456, Biggest contiguous allocated block: 2016
--- Main memory stats end ---
ACTIVATE APP 1 iconic 0
Closing Direct3D11 window.
Opening Direct3D11 in 2308x1550 windowed mode.
Video Card: NVIDIA GeForce RTX 2080
Video Driver: 27.21.14.5148
Video RAM: 8010 MB
PCI Vendor and Device: 10DE, 1E87
HW Class = 4
Initializing input subsystem...
Initializing sound subsystem...
****** Sound Device Caps ******
Found 5 sound drivers:
Driver 0: '扬声器 (3- USB Audio Device)'
Min Freq: 48000, Max Freq: 48000
Speaker Mode: Stereo
Driver Capabilities:
  Device can output to 8bit integer PCM.
  Device can output to 16bit integer PCM.
  Device can output to 24bit integer PCM.
  Device can output to 32bit integer PCM.
  Device can output to 32bit floating point PCM.
Driver 1: 'Realtek Digital Output (Realtek High Definition Audio)'
Min Freq: 48000, Max Freq: 48000
Speaker Mode: Stereo
Driver Capabilities:
  Device can output to 8bit integer PCM.
  Device can output to 16bit integer PCM.
  Device can output to 24bit integer PCM.
  Device can output to 32bit integer PCM.
  Device can output to 32bit floating point PCM.
Driver 2: '扬声器 (Steam Streaming Speakers)'
Min Freq: 48000, Max Freq: 48000
Speaker Mode: Stereo
Driver Capabilities:
  Device can output to 8bit integer PCM.
  Device can output to 16bit integer PCM.
  Device can output to 24bit integer PCM.
  Device can output to 32bit integer PCM.
  Device can output to 32bit floating point PCM.
Driver 3: 'U2790B (2- NVIDIA High Definition Audio)'
Min Freq: 48000, Max Freq: 48000
Speaker Mode: Stereo
Driver Capabilities:
  Device can output to 8bit integer PCM.
  Device can output to 16bit integer PCM.
  Device can output to 24bit integer PCM.
  Device can output to 32bit integer PCM.
  Device can output to 32bit floating point PCM.
Driver 4: '扬声器 (Steam Streaming Microphone)'
Min Freq: 48000, Max Freq: 48000
Speaker Mode: Stereo
Driver Capabilities:
  Device can output to 8bit integer PCM.
  Device can output to 16bit integer PCM.
  Device can output to 24bit integer PCM.
  Device can output to 32bit integer PCM.
  Device can output to 32bit floating point PCM.
Selecting driver 0 (扬声器 (3- USB Audio Device))
Speaker Mode: Stereo
Initializing sound with 128 channels
--- OS memory stats -----
Virtual size: 5613.00 Mb
Total free: 134212112.00 Mb
Largest free block: 132223752.00 Mb
--- OS memory stats end-----
--- Main memory stats ---
XLocalHeap 000001DAC64304D0: Nodes used: 1777, Memory used: 337227936/805306368, Wasted by nodes header: 77600, Biggest contiguous free block: 435990272, Biggest contiguous allocated block: 67108864
XLocalHeap 000001DAD085F080: Nodes used: 294523, Memory used: 21830880/67108864, Wasted by nodes header: 9426048, Biggest contiguous free block: 45277984, Biggest contiguous allocated block: 2016
--- Main memory stats end ---
GameDisposeGames()
STARTING Menu
CGameGlobalsInit()
CGameGlobals::Init()
Disabling loading screen for 31, 0
SNOPreload::InitializeForGame submit required SNOs in 68306us
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风雪苍山
客服团队
Hello~我是守护者苍山酱= ̄ω ̄= 很抱歉没能及时回复您

为了更好的核实您的问题,麻烦您提供下DXDIAG信息
- 点击【开始】
-【运行】
- 输入dxdiag
-【回车】或者点击【确定】
在弹出的界面中,点击右下角的【保存所有信息】。
选择一个路径,保存该文本文件,请注意,文件名为DxDiag。

系统信息
MSInfo
按下Windows + R。
输入MSInfo32并按下确定。
在系统信息窗口中,选择文件 > 导出。
当导出成窗口时,选择桌面。
将保存的文本文档命名为“MSInfo”。

发送后请在本帖中告知您发送邮件的邮箱地址。
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shouwangya#5668
shouwangya
我也是,上赛季莫名其妙好了,这赛季一更新又这样的,简直了,真的弄的火大,到处都是那些没用的办法
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mxtdom#5180
mxtdom
风雪苍山 发表于 2020-7-4 11:48
Hello~我是守护者苍山酱= ̄ω ̄= 很抱歉没能及时回复您

为了更好的核实您的问题,麻烦您提供下DXDIAG信息 ...

具体发到哪个邮箱地址呢?
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海加神牛
客服团队
请将相关文件以附件形式发送到:tech@battlenet.com.cn
邮件标题请注明:【D3游戏客户端报错】+战网昵称
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湫丶#5742
湫丶
有雷蛇设备吗?把雷蛇云什么卸载了就好了,今天搞了一天系统都重装了,最后发现是雷蛇驱动的问题
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mxtdom#5180
mxtdom
湫丶 发表于 2020-7-4 23:14
有雷蛇设备吗?把雷蛇云什么卸载了就好了,今天搞了一天系统都重装了,最后发现是雷蛇驱动的问题 ...

一脸卧槽,还真是雷蛇

之前我也是有雷蛇的就没问题

谢谢大兄弟啦
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诗亦语
客服团队
您的问题解决了就好> 3 <~
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游天亦道#5879
游天亦道
进游戏后老是闪退,进不去一直闪退
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卉儿#51831
卉儿
我也遇到这个问题,还真特么是雷蛇的事儿,新买的雷蛇鼠标装完驱动游戏完犊子了,**。。。
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低调的张先森#5439
低调的张先森
我之前用雷蛇也能玩游戏没问题,前几天就闪退,按网上办法我把雷蛇所有驱动注册表都删除了。也不行什么原因呢?
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